EIB - Provision of External Staff, Services and Products in Support of IT Security Services at the EIB Group (№8469545)

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Publication date

Description

1. Section I
   1. Name and addresses
      European Investment Bank
      98–100, boulevard Konrad Adenauer
      Luxembourg
      2950
      Luxembourg
      E-mail: [email protected]
      
   2. Type of the contracting authority:
      European institution/agency or international organisation
      
   3. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Provision of External Staff, Services and Products in Support of IT Security Services at the EIB Group

         
         Reference number: OP-1438
         
      2. Main CPV code:
         72212732, 48730000, 48732000, 72212731, 72212732, 72000000, 30200000, 48000000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         The purpose of this procurement procedure was to award a single Framework Agreement to a successful tenderer for the provision of external staff, services and products in support of IT Security services at the EIB Group.

         
         
      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value excluding VAT: 18 200 000.00 EUR
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         48730000, 48732000, 72212731, 72212732, 72000000, 30200000, 48000000
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         The scope of this call for tenders is the provision of external staff members, specific Services and the delivery of an acquisition channel for specific hardware and software products to support IT security operations and the activities of the IT Security Unit of the Information Technology Department (“IT Department”) of the European investment bank.

         Required services and products:

         1) Provision of services

         — On-site Time and Materials continuous services: longer term assignments on a time and materials basis. On-site Time and Materials continuous services will typically cover ongoing maintenance and support: handling day-to-day problems; implementing patches or upgrades containing bug fixes or enhancements, and in limited cases, participation in development and implementation projects,

         — On-site Time and Materials discrete services: shorter-term assignments of a fixed duration, on a time and materials basis to provide specific deliverables for which the workload can be estimated with reasonable accuracy. On-site Time and Materials discrete services will typically cover implementation of a new solution or developments comprising evolutionary maintenance in excess of 2 man-weeks (approximately),

         — On-site fixed price services: shorter-term assignments of a fixed duration, on a fixed cost basis to provide specific deliverables for which the workload can be estimated with reasonable accuracy,

         — On-call support services: continuous on-call Service outside the Bank’s business hours for quick intervention at the EIB’s premises to resolve unforeseen technical issues or incidents,

         — Off-site Security Operations Center (“SOC”): off-site Service to provide continuous security monitoring function over the EIB’s IT Security infrastructure,

         — Exit assistance services: Services to transfer knowledge and know-how to a third-party service provider at the end of the Framework Agreement.

         At any time up to the third anniversary date of the Framework Agreement, the Bank may request the Service provider, without prior publication of a Contract notice, to perform new Services similar to those defined under this Call for tenders.

         2) Acquisition of products

         The Service provider will be required to set up and manage a single supply channel for the procurement and renewal of specific hardware and software products used in the IT Security domain (supplied by various third-party vendors), which will allow the EIB to purchase such products for its own account. In such an arrangement, the Service provider shall act as supply channel provider, where the title of ownership of the products (and related contractual rights and obligations) acquired is assigned fully to the EIB.

         
         
      5. Award criteria:
         Quality criterion - Name: Application of management and governance measures for the Agreement / Weighting: 75 points
         Quality criterion - Name: Quality of the proposal for On-site TM services / Weighting: 300 points
         Quality criterion - Name: Quality of the proposal for SOC services / Weighting: 150 points
         Quality criterion - Name: Quality of the proposal for On-Call support services / Weighting: 25 points
         Quality criterion - Name: Quality of the proposal for the product acquisition channel / Weighting: 100 points
         Quality criterion - Name: Quality of proposal in response to a fixed price, ad-hoc advisory assignment / Weighting: 100 points
         Price - Weighting: 250 points
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
3. Section IV
   1. Description:
      1. Type of procedure:
         Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         The procurement involves the establishment of a framework agreement
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: no
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2017/S 190-388243
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: 1
      Title:

      Provision of External Staff, Services and Products in Support of IT Security Services at the EIB Group

      
      
   2. Award of contract
      1. Date of conclusion of the contract: 2018-05-15
         
      2. Information about tenders:
         Number of tenders received: 5
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         Excellium Services SA
         5 rue Goell
         Contern
         5326
         Luxembourg
         The contractor is an SME: no
      4. Information on value of the contract/lot (excluding VAT):
         Initial estimated total value of the contract/lot: 18 200 000.00 EUR
         Total value of the contract/lot: 18 200 000.00 EUR
         
      5. Information about subcontracting:
         
         
5. Section VI
   1. Additional information
      
   2. Procedures for review
      1. Review body
         General Court of the European Union
         rue du Fort Niedergrünewald
         Luxembourg
         2925
         Luxembourg
         Telephone: +352 4303-1
         E-mail: [email protected]
         Fax: +352 4303-2100
         
      2. Body responsible for mediation procedures
         
         
      3. Service from which information about the review procedure may be obtained
         

         Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge.

         
         
         
   3. Date of dispatch of this notice
      2018-06-01