Media monitoring services (№2806791)

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Publication date

Description

1. Section I
   1. Name and addresses
      European Court of Auditors
      12, rue Alcide de Gasperi
      Luxembourg
      1615
      Luxembourg
      Telephone: +352 4398-47611
      E-mail: [email protected]
      Fax: +352 4398-46667
      
   2. Type of the contracting authority:
      European institution/agency or international organisation
      
   3. Main activity:
      Economic and financial affairs
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Media monitoring services.

         
         Reference number: AO 611.
         
      2. Main CPV code:
         92400000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         The purpose of the present call for tenders is to procure media monitoring and media reporting services on Court"s related media coverage. The contractor will have to monitor print (national/regional), online (Internet) media, and social media with the goal to provide a timely, up-to-date compendium of daily information, in the form of a press review, about the way in which topics of relevance to the Court (including the Court"s President and Members) and the EU are reported in the media, and a quarterly qualitative and quantitative press analysis.

         
         
      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value excluding VAT: 254 600.00 EUR
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         
         
      3. Place of performance:
         
      4. Description of the procurement:
         

         The contractor shall monitor online and social media, blogs at EU level in the EU"s 28 Member States as well as relevant English language online media in the rest of the world on a daily basis throughout the year, in order to provide complete daily press reviews and useful quarterly press analysis reports. The Court can also request the printed broadcast on demand and alerts on relevant articles behind paywalls. The Court can also request monitoring of broadcast media at extra cost.

         
         
      5. Award criteria:
         Quality criterion - Name: Completeness, quality and readability of a sample of daily press review / Weighting: 30
         Quality criterion - Name: Completeness of description and quality of visualisation of the online platform/portal (including demo access) / Weighting: 30
         Quality criterion - Name: Compatibility with the Court"s requirements and importability of daily press review content from the tenderer"s platform/portal / Weighting: 15
         Quality criterion - Name: Completeness and quality of the sample of the media analysis report / Weighting: 15
         Quality criterion - Name: Quality of machine translation offered / Weighting: 10
         Price - Weighting: 40
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         
      8. Additional information:
         
3. Section IV
   1. Description:
      1. Type of procedure:
         Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: yes
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2017/S 060-111271
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: DOP 611
      Title:

      Media monitoring services

      
      
   2. Award of contract
      1. Date of conclusion of the contract: 2017-08-16
         
      2. Information about tenders:
         Number of tenders received: 3
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         Meltwater Sweden AB
         556637-9821
         Brahegetan 10
         Stockholm
         11437
         Sweden
         The contractor is an SME: no
      4. Information on value of the contract/lot (excluding VAT):
         Initial estimated total value of the contract/lot: 280 000.00 EUR
         Total value of the contract/lot: 254 600.00 EUR
         
      5. Information about subcontracting:
         
         
5. Section VI
   1. Additional information
      
   2. Procedures for review
      1. Review body
         General Court of the European Union
         rue du Fort Niedergrünewald
         Luxembourg
         2925
         Luxembourg
         Telephone: +352 4303-1
         Fax: +352 4303-2100
         
      2. Body responsible for mediation procedures
         European Ombudsman
         Strasbourg
         67001
         France
         Telephone: +33 388172313
         
      3. Service from which information about the review procedure may be obtained
         

         Within 2 months of the plaintiff being notified or, failing this, of the day on which it became known to them. A complaint made to the European Ombudsman neither suspends this period nor opens a new period for lodging appeals.

         
         European Court of Auditors, Procurement Service
         12, rue Alcide de Gasperi
         Luxembourg
         1615
         Luxembourg
         Telephone: +352 4398-47611
         E-mail: [email protected]
         Fax: +352 4398-46955
         
   3. Date of dispatch of this notice
      2017-09-07